Toll bills are part of the Pay By Mail program. Cameras on the toll road take a picture of a vehicle’s license plates, and that information is used to identify the registered owner of the vehicle. A toll bill is then sent to the registered owner’s address.
Pay By Mail customers have 30 days to pay their bill. Customers may do so in person, via mailed check, online or over the phone.
Your tag may not be properly installed on your vehicle
Your license plate is not listed on your account or linked to your tag
You may need to add money to your account
Your license plate may need to be updated
Your tag could be inactive
You could have a metallic oxide windshield which prohibits the tag from working properly
There is some other problem with your tag account
In order to avoid penalties, you should make a payment on the bill received and contact your toll tag’s customer service center to correct the cause of the problem.
Texas Tollways (TxTag) 1-888-468-9824
North Texas Tollway Authority (TollTag) 1-877-991-0033
Harris County Toll Road Authority (EZ TAG) 1-281-875-EASY (3279)
Oklahoma Turnpike Authority (PIKEPASS) 1-800-PIKEPASS (745-3727)
Kansas Turnpike Authority (K-Tag) 316-652-2650
Monday – Friday: 8:00 a.m. – 7:00 p.m.
Saturday 8:00 a.m. – 5:00 p.m.
You can contact Cofiroute by phone at (833) 762-8655 (toll free) or (512) 410-0562 (local).
Toll bills issued by Cofiroute are received because a vehicle registered in your name used the following toll road: Toll 49. Cofiroute is not affiliated with TxTag, TollTag, EZ Tag, K-Tag, PIKEPASS or BancPass and payments made to these accounts cannot be applied to toll bills issued by Cofiroute.
Click here to view the toll bill and fee schedule.
Click here to pay your toll bill online now: https://net.rmatoll.com/Home/Login
Follow the links below to get more information about other payment methods:
By Mail: https://paytoll49bill.org/pay/mail/
By Phone: https://paytoll49bill.org/pay/by-phone/
You were no longer the legal owner of the vehicle at the time it was on the toll road, or
The vehicle was leased or rented to another entity at the time it was on the toll road, or
The vehicle was stolen prior to its use of the toll road.
To qualify for one of these exemptions, you must submit written proof that the vehicle was not legally under your ownership or control at the time the vehicle was on Toll 49. You can accomplish this by mailing a copy of your toll bill along with one of the following documents to us:
A copy of the Texas Department of Motor Vehicle Transfer Notification Form confirming sale or transfer of your vehicle to another owner; https://www.etags.com/blog/wp-content/uploads/2018/05/TX-DMV-Form-VTR-346.pdf
A copy of the rental or lease agreement, which includes the name and address of the party responsible for the car at the time the toll charges were incurred;
A copy of the police report showing your vehicle was reported stolen prior to the time the toll charges were incurred.
If you believe your bill was issued in error, contact Cofiroute to request a review of your account.
Click here for more information and forms needed to dispute a violation: https://paytoll49bill.org/resources/dispute-toll/
Prepaid Accounts: You may update your mailing address, phone numbers, email address and license plate information by logging into your account or by calling 1-888-468-9824.
Call 972-818-NTTA (6882)
Click here to pay your toll bill online now: https://net.rmatoll.com/Home/Login
Cameras on the toll road will take a picture of your license plate, and that information will be used to identify the registered owner of the vehicle. Cofiroute sends you a bill in the mail.
Pay By Mail customers have 30 days to pay their bill either in person, via check, online or over the phone. Pay By Mail customers are charged a $1 processing fee.
Failure to pay a toll bill can result in additional fees and court fines. If you let other people drive your car, be advised that under Texas law you are responsible for any tolls incurred.
Click here to view the toll bill and fee schedule: https://www.netrma.org/net-rma-policies/toll-rates/
Building any road – whether toll or “free” – requires taking steps to protect the environment. As a local agency, the NET RMA recognizes the importance of protecting the natural resources that are unique to northeast Texas. The NET RMA will work closely with environmental groups, neighborhood residents, and all interested stakeholders to ensure projects are developed in a manner that is consistent with community needs and desires. This type of environmental study takes time.
The time line for each segment will be different depending on the potential impacts to the environment. Dividing the corridor into segments can reduce the time of these studies. A single segment environmental study could take as long as 10 years or as little as 3 years.
Future funding sources for the environmental process, ROW procurement, and construction have not been identified.
The NET RMA will allow qualifying military veterans an exemption from the payment of tolls on Toll 49. Section 372.053 of the Texas Transportation Code allows toll agencies the opportunity to reduce or eliminate the payment of tolls for vehicles displaying certain disabled veteran license plates. The NET RMA will provide complete exemption of the toll for these license plates.
A complete description of the NET RMA’s disabled veteran’s discount program is located in Section 3.8.1 of the Toll Policies and Road Use, a copy of which can be found at: https://www.netrma.org/assets/netrma-tolling-road-policies-20160510.pdf
It will allow for faster completion.
The revenue generated from the toll will stay in our local area.
It will allow for more of our local tax dollars to go to other projects.
- Vehicle registration block.
- Prohibiting Habitual Violator’s vehicles on Mobility Authority roadways.
- On-road enforcement of the vehicle ban.
- Posting names to the agency website of those Habitual Violators with banned vehicles.
- Failure to Pay Toll Offense – Class “C” Misdemeanor criminal offense with a fine of up to $250 per unpaid toll transaction.
- A registered vehicle owner who the Mobility Authority determines meets the Habitual Violator status is sent a letter advising them that Habitual Violator remedies may be implemented if the customer’s outstanding balance is not resolved. This letter is not required by law but is sent as a courtesy to reflect the Mobility Authority’s commitment to the customer.
- A registered vehicle owner who the Mobility Authority determines to be a Habitual Violator receives written notice of that determination and an opportunity for a Justice of the Peace hearing to challenge their Habitual Violator status.
- Habitual Violator Determination is FINAL if no action is taken, prompting the Mobility Authority to send a Vehicle Registration Block Notice and/or a Vehicle Ban Notice. These notices urge the Habitual Violator yet again to resolve their toll debt with the Mobility Authority.
- Sufficient time is provided to respond to all notifications.
Qualifying Texas license plates are currently only disabled veterans.
- Standard registration with the State of Texas, Texas Department of Motor Vehicles as the primary vehicle; vehicle must be registered in the name of the qualifying veteran.
- Issued a qualifying* specialty plate and have it properly displayed;
- Have no outstanding Mobility Authority toll violations
*Qualifying Texas license plates are disabled veterans.
Tolls incurred prior to successful registration in our program must be fully resolved to be eligible for participation in the discount program.
As a reminder, our customer service representatives can help by offering a settlement amount or payment plan if needed. Please call Cofiroute at (833) 762-8655 to discuss further.
- Austin: Texas Department of Transportation and Central Texas Regional Mobility Authority
- Brownsville: Cameron County Regional Mobility Authority
- Dallas – Ft Worth: North Texas Tollway Authority
- Houston area: Harris County Toll Road Authority and Fort Bend County Toll Road Authority
- Tyler: North East Texas Regional Mobility Authority
If you received a Pay by Mail invoice for travel on Toll 49, you may use the printed invoice as your receipt to submit for reimbursement.
If you don’t have a paper copy of your invoice and would like to view your bill online to print one, visit www.paytoll49bill.org, click on Pay My Toll and enter your information. Or call toll free at (833) 762-8655.
If account number and license plate are not available, please call (512) 410-0562 or toll free at (833) 762-8655.
Sources: Texas Department of Transportation: Toll 49, A Path to our Future TxTag.org